STREAMER FAQs

Categories

• NOTIFICATIONS AND EMAILS

  • Why aren't I getting Streamer emails?
  • How do I change my email preferences?
  • Content coming and going this month
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• PARENTAL CONTROLS

  • How do I put restrictions on what they watch?
  • How do I make a new profile for my kids?
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• GIFT CERTIFICATES & COUPONS

  • How do I redeem a coupon?
  • How do I redeem a gift certificate?
  • How do I purchase a gift certificate?
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• GENERAL FAQS

  • How do I reset my password?
  • My video says, “buffering,” what does this mean?
  • Why do you remove content from the catalogue?
  • Where do you find what to watch?
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• BILLING INFORMATION

  • Where is my payment history?
  • How much is the VIP package?
  • What are your billing options?
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